Return & Refund Policy

We at J.L Home Decor strive to deliver high-quality furniture that complements your space and exceeds your expectations. However, if you are not entirely satisfied with your purchase, we are here to assist you with a seamless return and refund process.

Eligibility for Returns

  1. Condition of Products:
    • Items must be unused, undamaged, and in their original condition with all packaging materials, tags, and labels intact.
  2. Time Frame:
    • Returns must be initiated within 7 days of delivery.

Non-Returnable Items

  • Customized or personalized furniture items.
  • Clearance or sale items.
  • Products damaged due to misuse, mishandling, or improper assembly.

Return Process

  1. Initiating a Return:
    • Email us at info@jlhomedecorin.com or call us at 080055 21909 with your order details and reason for the return.
  2. Approval & Pickup:
    • Once your return request is approved, our team will coordinate the pickup of the item from your location.
  3. Inspection:
    • Upon receipt of the returned item, we will inspect it to ensure it meets our return criteria.

Refund Policy

  1. Mode of Refund:
    • Refunds will be processed to the original payment method or as store credit, based on your preference.
  2. Time Frame:
    • Refunds are typically processed within 7-10 business days after the returned item passes inspection.

Damaged or Defective Items

  • If your order arrives damaged or defective, please notify us within 48 hours of delivery.
  • Email us with images of the damage at info@jlhomedecorin.com.
  • We will either replace the item or process a full refund, including shipping charges, if applicable.

Shipping Costs

  • Return shipping costs will be borne by the customer unless the return is due to a defect or error on our part.
  • In the case of free shipping on your original order, a shipping fee may be deducted from your refund.

Contact Us

If you have any questions about our return and refund policy, please feel free to reach out to us:

  • Address:
    Plot - 55, Sushant, City Home Rd,
    Vishal Nagar, Air Force Area,
    Jodhpur, Rajasthan 342005

  • Phone: 080055 21909

  • Email: info@jlhomedecorin.com

We value your trust and aim to ensure a hassle-free shopping experience at J.L Home Decor.